Workday Post-Implementation practice
(Go-live is just the beginning)
The focus of our Workday Practice is on stabilizing, optimizing, and automating processes within existing Workday implementations. Guided by seasoned industry leaders, we offer near-shore and off-shore resources to deliver the best possible return on investment for our customers.
Enhance Workday Business Processes including adding additional steps, validations, approval routing, integrations, notifications and To-Do’s as per customer requirement.
Our team of reporting and analytics specialists can empower businesses to make data-driven decisions by developing advanced, matrix, and composite reports, including discovery boards and prism reports.
We help customer automate business processes by automating manual tasks via Integrations (EIB’s, Core and 3rd Party Connectors, Studio)
Evaluate Workday security for compliance and remediate any identified gaps.
We also help the customers with workday's bi-annual releases by regression testing of existing process and performing impact analysis of the new features. Eventually, help customer adopt new features.
End User Support Services
Our team of technical and functional experts will monitor customer end user tickets 24/7 and respond within minutes. We strive for high customer satisfaction with regards to resolution times on production support tickets.
Production support ticket requests could include login issues, assignment of security (roles), re-assigning unassigned tasks, approvals & delegations, new reports and creating end-user training documents.
Proactive System and Performance Monitoring
Our team can automate the monitoring of integrations failures and fix them on timely basis. We proactively perform customer's system health by monitoring scheduled process, performance of processes and reports.
Our team will work with your internal audit team to meeting the compliance security and reporting requirements.
If you need to speak to us about a general query, please fill in the form below and we will call you back within 1-2 business days.